Contact Us
Got a question about a sweepstakes casino we've reviewed, spotted something that needs updating, or want to share your experience with a platform on our list? We're here and happy to hear from you. Reach out through any of the channels below and we'll get back to you as soon as we can.
Send Us a Message
Email is the fastest way to reach the editorial team at Social Casinos. Whether your query is about a specific platform, a welcome offer, or how the sweepstakes model works, drop us a line at [email protected]. We aim to respond to all messages within 48 hours on business days.
What We Can Help With
- Review questions — if you think a detail in one of our write-ups is out of date or inaccurate, let us know. We regularly verify platform information and always welcome a prompt.
- Platform suggestions — if there is a new sweeps cash casino you believe belongs on our list, tell us the name and why you think it stands out. We research every suggestion before publishing.
- Site feedback — comments on layout, navigation or anything else that affects your experience on the site are genuinely useful.
- General sweepstakes casino questions — we can point you toward the right section of the site, though we are not able to give legal or financial advice.
What We Cannot Do
A few things fall outside what we can help with, and it is worth knowing before you write:
- We are an independent comparison site, not affiliated with any of the platforms we cover. We cannot resolve account disputes, process redemptions or intervene with a casino's customer support on your behalf.
- For account issues — login problems, pending redemptions, identity verification — contact the platform directly through its own support channels.
- We do not provide legal advice. If you have questions about whether a sweepstakes casino is available in your state, review the platform's terms or consult an appropriate resource.
Responsible Play
If you or someone you know is finding it difficult to manage time or spending on sweepstakes or social casino platforms, our responsible gambling resources page lists support organisations and practical steps that can help. Please use them — they are there for a reason.
Editorial and Commercial Enquiries
If you represent a sweepstakes casino platform and have a question about how our editorial process works, or about our site's terms, you are welcome to use the same email address. Please note that commercial relationships do not influence editorial rankings — our assessments are independent. You can read more about how we operate on our about us page, and our full terms and conditions are also available if you need them.
Response Times
| Type of enquiry | Expected response |
|---|---|
| General questions and feedback | Within 48 hours (business days) |
| Review corrections or data updates | Within 3–5 business days |
| Platform suggestions | Acknowledged within 5 business days; research takes longer |
| Commercial and editorial enquiries | Within 5 business days |
We read every message and do our best to reply promptly. Thank you for taking the time to get in touch.